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Making Copilot Count
Ground Breaking Programme
designed and delivered by Carolyn Shepherd
Rolling out MS Copilot?
3 x great reasons to join this programme
01
Unlock real efficiency gains — see how Copilot can strip back admin and give your HR team time to focus on people, not paperwork.
02
Turn data into direction — use AI insights to make clearer, more confident decisions that move your organisation forward.
03
Build credibility and confidence — develop the skills and language you need to lead Copilot adoption with authority and ease.
Join your peers
Be part of the first UK cohort shaping how HR leads with Copilot
Be the first to hear when enrolment opens for the Make Copilot Count Programme pilot designed and led by Carolyn Shepherd. Complete your details below to register your interest.
By registering, you will:
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Secure priority access to one of only 8 x cohort places (including 4 x Guided Pathway options available
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Receive the Programme Briefing Pack outlining session outcomes, cadence, and resources
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Stay updated on how the programme will help you link Copilot adoption to ROI and board credibility
Problems this programme solves
“Over half of enterprise software licences are never used — and Microsoft Copilot risks becoming the next multimillion-pound write-off.”
Concerns HR leaders share
👉 “Concerns shared with Carolyn Shepherd by HR Leaders
"If you’re also wondering about these things, you’re not alone. HR leaders ask me these questions regularly as they navigate Copilot adoption and together we find practical, people-centred answers that stakeholders trust."
“We have a project team implementing Microsoft Copilot but we don't know where the quickest ROI wins are.
“Take-up is sporadic and we are wasting licensing costs. How should we address that?”
“The board will be asking tough questions about Copilot ROI, and I don’t have the answers. How should I prepare?”
“I expect that your people already have the answers.
I can show you the resources they need to surface the opportunities and identify the wins.“
“Your strategic ROI plan should identify blockers, like unintended work friction and lagging job roles for example. We can evolve your plan together.”
Ultimately, you need to develop an intentional AI capability strategy and narrative that you believe in. The “The Make Copilot Count Programme will help you do that and credible answers will flow from there.
If you're asking these questions this programme is for you
👉 Copilot training without adoption and leverage is the fastest way to burn budget and goodwill.
Without informed leadership, licences are wasted, employees lose trust, and HR risks losing influence to IT and Finance.
Join the October 2025 cohort to ensure you lead strategic Copilot adoption
with clarity, credibility, and deliver measurable impact.
What we will cover
1
Scene Setting
(45 min)
Frame the pathway and clarify the HR–IT partnership context. Establish the foundation for strategic alignment and measurable outcomes.
2
Licensing for Impact
(60 min)
Identify where Microsoft Copilot licences will deliver the greatest value. Build a sustainable success cycle that drives adoption gains into desired organisational outcomes
3
Measuring What Matters
(60 min)
Evidence adoption, ROI, and productivity gains with credibility. Establish the improvement loop that strengthens outcomes and informs future decisions.
4
Board Communication (60 min, HR leaders only)
Anticipate the toughest boardroom questions with confidence. Position HR as the credible voice on Microsoft Copilot adoption, ROI, and workforce impact.
5
Personal Strategy 1:1
(2 x 45 min, flexible)
Tailored one-to-one coaching sessions with Carolyn to align the pathway with your organisation’s priorities and ensure learning translates into action.
6
Resource Pack
(Implementation Kit)
A set of checklists, templates, and frameworks to embed the success cycle in practice — and cascade learning to those closest to delivery.
Takeaways
HR leaders develop a structured pathway
to convert 'Copilot Training' into 'Quantifiable Return on Investment'
Transformation
Growth
ROI
Community
Convert training into organisational value not just time saved
Establish an improvement loop for sustainable development
Communicate with authority. Build a narrative for Board level reporting.
Share experiences. Learn with peers tackling the same challenges.
Who this is for
This programme is designed for non-technical HR leaders in UK organisations with 250–5,000 employees, where preparations for Microsoft Copilot are underway, or rollout has already started.
You’re likely to be:
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A Chief People Officer, HR Director, or Head of People/Talent
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Making preparations for Copilot (project groups, trainers, licences)
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Or already seeing rollout with sporadic take-up and board-level pressure
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Looking for a pathway to move from training → adoption → measurable impact
👉 And you’ll be among true peers — senior HR leaders facing the same critical moment in their organisation's development.
What people say
James M.
SLT Member
"Carolyn’s ability to turn a complex idea into something practical has been so important in the success of the projects we are working on. She brings both strategic thinking and a strong sense of purpose to everything she does.
Diane V. MBE
CEO
I first met Carolyn on an AI Project Group as part of our work for the Institute of Employability Professionals. I was immediately struck by her pragmatic approach, creative ideas and grounded authenticity. Carolyn's clarity, depth, and authority set a new benchmark for what great thought leadership looks like.
Adele C
Group HRD
"Carolyn gives her time and expertise without any hesitation. That kind of generosity of spirit shows real integrity and I’m grateful to be part of her network."
Beyond this programme
If you want more than clarity ~ if you want results in your own organisation, you can step into the Guided Pathway. Over eight weeks, I’ll work side-by-side with you to apply the ROI cycle fully, using the Copilot ROI Calculator, embedding strategic adoption, and leaving you with board-ready evidence of impact.
This programme is the first step in a wider journey. The next stage is Leveraging AI for HR leaders ready to broaden adoption beyond Copilot. The final stage is a career-focused programme, helping you amplify your AI credentials and position yourself as a trusted voice at board level and beyond.
About Carolyn
Hello, I’m Carolyn Shepherd, recognised as one of the UK’s leading experts in AI workforce transformation and ranked #12 on HR Magazine’s Most Influential Thinkers 2025. My career spans law, senior HR leadership at board level, and AI consultancy, giving me a unique perspective on how people and technology succeed together.
Highlights include:
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Recognised in the AI UK 100 Leaders 2025 nominations
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Innovate UK grant awardee for human-led chatbots
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Co-founder of the Work Intelligence Partnership, supporting organisations to align people strategy with AI
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Designer of the SYMBA Framework, focused on symbiotic stakeholder relationships for organisational success
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AI Tutor for LinkedIn Learning, reaching 3,000+ professionals
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Author of the AI in the Spotlight newsletter, read by over 1,000 senior HR leaders across the UK each month
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Member of the IEP AI Steering Group and designer of the AI Award for Employability, now rolling out nationally and internationally
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Barrister and former senior HR leader, with direct board-level experience
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Keynote speaker on AI agents, employability, talent acquisition tools, skills, and ethics — always through the lens of AI workforce transformation
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I also deliver hands-on Microsoft Copilot training for organisations, with a dedicated resource page (see more), giving me a unique perspective on how adoption plays out in practice.
Working with HR leaders on this programme is something I value greatly, the conversations, the challenges, and the chance to see transformation take hold. It would be a privilege to work alongside you and your team as you make MS Copilot adoption count.
Georgina K.
Founder
"Carolyn is a passionate, ethical, and transformational leader. Before I met her, my understanding and use of AI were limited. However, after just a one-hour workshop, my perspective shifted dramatically—I now use AI daily and share what I’ve learned with confidence among my peers."
Paul R
Chair, NED
"I am always impressed by Carolyn's energy levels and the total command she has over her area of expertise.
She is highly articulate and great fun to share ideas with."
Mohamed A
SLT Member
"Carolyn's strategic insights and innovative solutions were instrumental in navigating the complexities of the project and achieving the desired objectives."
Expression of interest
Submit yours now and
get ahead for 2026
I’m releasing this programme first to my community — before opening places more widely.
By submitting an Expression of Interest, you will:
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Secure priority access (8 places only, 4 Guided Pathway options)
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Receive the Programme Briefing Pack (session outcomes, cadence, resource pack overview)
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Get a personal response from me on how the programme aligns with your Copilot priorities